Bank Payouts, Cancellation Policies & Terms at Checkout

Nick Frostbutter
NF
Nick Frostbutter
·

Pay out to a linked bank account straight from your Decal balance, build reusable cancellation and reschedule policies, and show customers the terms before they pay.

Bank Payouts

Merchants can now pay out from their Decal balance straight to a bank account. Pick an amount, link your bank once inside the payout widget, and the money leaves your balance directly. Bank payouts have a $2 minimum to cover the processing fee.

Cancellation & Reschedule Policies

Your cancellation and reschedule terms now live in one library. A new Policies page under Organization settings lets you create, rename, edit, and archive them, then attach one to any offering from its Policies tab. Set a default per type for your whole business, and override it on any location.

Policy Terms at Checkout

Customers read an appointment's terms before they pay, on the payment step, and again on their booking page afterwards. Each policy opens in plain language: "A full refund up to 24 hours before your appointment. A 50% refund up to 2 hours before. No refund after that."

At checkout these are the exact terms about to be attached to the booking. On the booking page they're the terms in force when it was made, so tightening a policy never changes the deal for existing bookings.

Minor Improvements

  • Developer Mode is a new add-on. Turn it on for a Developers area holding your API keys and webhooks.
  • Pay links preview with your name. A shared link reads "Pay Acme Coffee" now, and the amount is deliberately left off.
  • A dashboard balance that can't be read shows a dash, not $0.00, with a notice that your funds are safe. A genuine zero still shows $0.00.
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